What changed on 16 October 2026
We updated these terms on 16 October 2026. In short:
Timefolk is a marketplace. Experts are independent businesses and the sellers of their own sessions, and Timefolk is not a party to any session.
Timefolk collects payments as the limited payment collection agent of Experts and Folk, so a Client's payment to Timefolk settles what the Client owes them.
New sections cover the risks of in-person sessions, disputes between members, and the release of claims against Timefolk.
A clearer disclaimer, a liability cap of the greater of the fees Timefolk earned from you in the last 12 months and USD 100, and a list of the rights the law does not let us exclude, including in the UK, the EU, the UAE and India.
Experts and Folk give an indemnity and carry their own insurance where it is needed. The Expert Agreement and the Folk Agreement say the same.
If you live in the United States, disputes with Timefolk go to individual arbitration under Delaware law, with a class action waiver and a 30-day opt-out. If you live anywhere else, your local mandatory law and courts still apply.
A fuller force majeure clause, and a clearer right to suspend accounts and payouts.
How payments and payouts work has not changed. You are asked to accept these terms before you next schedule a session or offer one. A session paid for before you accept stays under the terms that applied when it was paid. If you are an Expert or a Folk and do not accept them, they apply to you from 15 November 2026, 30 days after this notice.
Who we are and what we do
Timefolk is a marketplace where independent, ID-verified Experts offer practical sessions in the skills they list, held in person and always at a public place. Skills come from our catalogue of listed skills, such as career, languages, AI and technology, city orientation, culture, fitness, cooking and creative skills. Experts can also run small-group events and workshops.
Experts are independent businesses. Each Expert decides whether to offer sessions and which skills from our catalogue; when, and at which public place; how to run each session; and what session fee to set, within the safety range for their city. The Expert is the seller of each session, runs it in their own name and is solely responsible for it. Experts are not our employees, workers, contractors, partners, franchisees or agents, except that we collect payments for them as their limited payment collection agent. We do not direct, supervise or control how an Expert runs a session.
Timefolk provides an online marketplace. It lets Clients find Experts and schedule sessions, checks identity, collects payments as the limited payment collection agent of Experts and Folk, provides safety tools and moderates content. Timefolk is not the seller of any session and is not a party to any session. It does not provide, supervise, control or guarantee any session, Expert, Folk or result.
Every session is about a listed skill. Timefolk is not for dating, romance, companionship or any sexual service, and it is not an introductions or escort service, a therapy or counselling service, a licensed tour operator or an employment agency.
Sessions are general know-how, practice and feedback. They do not include legal, medical, financial, investment, tax, therapy or other regulated professional advice. Information about an expert's experience is supplied by the expert unless a credential is marked as separately verified.
In these terms, a "Client" is a member who schedules a session and an "Expert" is a member who runs one. One member can be both.
Who may use Timefolk
You must be at least 18, or older where your local law requires it.
Every member verifies their identity with a government identity document and a liveness check. An Expert must be verified before their skills can go online or earnings can be withdrawn.
A client may schedule and pay for a session first, and must complete verification no later than 2 hours before the session starts. If a client has not verified by then, the session is cancelled and the client is refunded 50% of what they paid, as set out in the Cancellation policy.
One person may hold one account. Accounts are personal and may not be shared, sold, or transferred.
If we have permanently removed you before, you may not create a new account.
Sessions are between you and the other member
A client schedules a session by sending a request and paying. When the expert accepts it, the session is agreed between the two of you. We collect payment and hold the expert's share until the session is complete.
A session covers one listed skill, at one named public place, at one time, for a fixed length between 30 minutes and 6 hours.
A public place is somewhere open to everyone, such as a café, restaurant, library, co-working space, museum, park or mall. It is never a bar, pub or club, a private room, anyone's home, a hotel room or a vehicle.
Sessions do not extend automatically. Extra time must be bought inside the app before the session ends, in 30-minute steps, and can never take a single session past 6 hours.
The session fee is set by the expert. A Timefolk fee is taken from the expert's session fee and a service fee is shown to the client at checkout, as set out in the Payments and Payouts policy.
A Folk is an optional, vetted safety attendant, licensed where local law requires it, who stays nearby during a session. Either member may add one. A Folk is never required.
Timefolk Membership is an optional subscription: Timefolk Pro, one plan for Clients, Experts and Folk. Timefolk Plus is no longer offered; if you already have it, it keeps its benefits for as long as it renews, and you can cancel it at any time. In the iOS app it is sold through Apple and in the Android app through Google Play, where available; it renews automatically until you cancel, and you can cancel at any time in your Apple or Google account settings. On the web it is billed to your card and can be cancelled at any time in your account. Membership is never needed to schedule a session or to offer sessions.
What you agree not to do
Break the Community Standards or the Safety Rules. Both form part of these terms.
Arrange payment outside Timefolk, or ask anyone to.
Use Timefolk for dating, romance or companionship, or to solicit or provide any sexual service.
Scrape, enumerate, or otherwise systematically collect other people's information.
Misrepresent who you are, including with photographs that are not of you, are not recent, or are generated.
Zero tolerance for objectionable content and abuse
Timefolk has zero tolerance for objectionable content and abusive users.
Members can report content and block users everywhere content appears, including profiles, signature skills, Looks, event reviews and Community posts.
Reports are reviewed by a person within 24 hours, and offending content is removed and the account suspended or removed.
Suspension and removal
We may restrict, suspend or remove an account, a skill, a session or access to payouts, with or without notice: for a breach of these terms or the Community Standards; for a risk to anyone's safety; on suspicion of fraud, money laundering or sanctions exposure; at the request of our payment provider or an authority; or where the law requires it.
While an investigation is open, we may hold payouts. When it closes, we release them, or return the money to the Client.
Except where an immediate risk to safety or a legal obligation makes it impossible, we will tell you what we decided, why, and how to appeal.
You may close your account at any time from inside the app or at our web deletion page.
You meet at your own risk
Meeting another person carries risk that no platform can remove. Identity verification confirms that a person is who they say they are and is an adult; it does not predict behaviour, and it is not a background or criminal-record check unless we say so expressly for your country.
You decide whether to meet, where, and for how long. You are responsible for your own safety, belongings, travel, health, and for following local law and venue rules.
In-person sessions carry risks that no platform can remove. These include injury, illness, loss of or damage to property, travel delays, and the acts or omissions of other members and third parties. You choose whether to take part, and to the fullest extent permitted by law, you voluntarily assume those risks.
Disputes between members and release
Your contract for a session is with the other member, and so is any claim about it. If you have a dispute with another member, then to the fullest extent permitted by law you release Timefolk, Inc., its affiliates, local operators, officers, employees and agents from all claims, demands and damages, known or unknown, arising out of or connected with that dispute or any session.
If you live in California, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law elsewhere to the extent the law allows.
This release does not cover our own fraud, gross negligence or wilful misconduct. It does not cover death or personal injury caused by our negligence, or any right that the law does not allow you to give up.
We may help members resolve a dispute through our support and refund process. Doing so does not make us a party to the session.
What we do not provide
We are a technology marketplace. We are not a party to any contract between members, and we are not the seller, provider, employer or agent of any Expert or Folk, except for the limited payment collection role below. We do not provide, supervise, control or guarantee any session. We do not guarantee the quality, safety or legality of any session, the truth of any profile, or that any member will attend.
When a client pays for a session or event, Timefolk collects the payment as the Expert's limited payment collection agent. A payment received by Timefolk counts as payment to the Expert, so the client's debt to the Expert is settled the moment we receive it. Payments are processed by Stripe and our other licensed payment providers. Payouts are sent into the Expert's own Stripe account through Stripe Connect where it is available. Where it is not, they may be sent from Timefolk's own Stripe account by Stripe to a bank account or USDC wallet, by Timefolk from its own account by bank transfer, UPI, PayPal or mobile money, or in USDT through NOWPayments where that is enabled. In every case, what is paid out is earnings we collected on the Expert's behalf. Each Folk appoints Timefolk as their limited payment collection agent in the same way, for their share. This appointment gives Timefolk no other authority to act for any Expert or Folk.
We do not provide medical, legal, financial, psychological, travel, security, or professional advice of any kind. Nothing on the service is advice, and nothing said by an expert is said on our behalf.
We do not provide insurance for members, and nothing on Timefolk is insurance. Experts and Folk must hold any insurance that the law, a venue or their activity requires, and we recommend public liability cover for all of them. Clients are responsible for their own travel, health and personal cover.
We do not guarantee that the service will be available, uninterrupted, error-free, or secure, that content is accurate, or that any expert or client will attend.
Limitation of liability
To the fullest extent permitted by law, Timefolk, Inc. is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, data, goodwill or opportunity, however caused and under any theory of liability.
To the fullest extent permitted by law, the total liability of Timefolk, Inc., its affiliates and local operators to you for all claims arising out of or relating to the service, any session or these terms is limited to the greater of (a) the fees Timefolk earned from you in the 12 months before the event giving rise to the first claim, and (b) USD 100, or the equivalent in your currency. Fees Timefolk earned means our own fees only. It never includes session fees, which belong to Experts and Folk.
To the fullest extent permitted by law, the service, all content and all member profiles are provided "as is" and "as available". We make no warranty, express or implied, including any warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or secure operation. We give no warranty about any member, session, venue or result. Identity checks confirm an identity and an age, and nothing more.
Nothing in these terms excludes or limits liability that the law does not allow to be excluded or limited. That includes liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; our gross negligence or wilful misconduct; and any right you have under mandatory consumer law in your country. Where such a law applies, our liability is excluded or limited only as far as that law allows, and every limit in these terms is read subject to this paragraph.
If you live in the United Kingdom, nothing in these terms affects your statutory rights, including under the Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977, such as the right to have our own service provided with reasonable care and skill.
If you live in the European Union, nothing in these terms affects the rights the consumer law of your country gives you, including the rules on unfair contract terms.
If you live in the United Arab Emirates, nothing in these terms exempts anyone from liability for a harmful act where the Civil Transactions Law does not allow it, or removes a right under Federal Law No. 15 of 2020 on Consumer Protection.
If you live in India, nothing in these terms removes a right under the Consumer Protection Act 2019 or the Consumer Protection (E-Commerce) Rules 2020, or stops you from going to a consumer commission.
Indemnity
To the extent permitted by law, you will defend, indemnify and hold harmless Timefolk, Inc., its affiliates, local operators, officers, employees and agents against any third-party claim, and any resulting loss, liability, fine, cost or expense (including reasonable legal fees), arising out of your content; your breach of these terms or of any law; your infringement of another person's rights; and, if you are an Expert or a Folk, your sessions and your conduct during and around them.
If you are a consumer, this applies only to loss caused by your own fault.
Third-party services
Identity and phone verification are performed by Didit. Payments are processed by Stripe and email delivery by Resend, each under their own terms and privacy policies. We are not responsible for their acts or omissions beyond what the law requires.
Experts who receive payouts also agree to the Stripe Connected Account Agreement, including the Stripe Terms of Service, which are incorporated by reference.
Sanctions, export controls and where we operate
You may not use the service if you are located in, or ordinarily resident in, a country or territory subject to comprehensive sanctions, or if you are a person on a sanctions or denied-parties list. We refuse sign-ups and sign-ins from those jurisdictions.
Availability in any country does not mean the service complies with that country's law for your specific situation. You are responsible for checking that using the service, and running paid sessions, is lawful where you are.
Payouts are only possible where our payment provider supports them. Where they are not, you may browse and schedule sessions but cannot receive expert earnings until they become available.
Taxes
Experts are responsible for all taxes, registrations, licences and permits that apply to income they earn through the service. We do not withhold or remit tax on an expert's behalf unless the law requires us to, and we may report earnings to tax authorities where required (for example under DAC7 in the EU or equivalent regimes).
Disputes, governing law and arbitration
Informal resolution. Before starting any claim, email legal@timefolk.com and give us 60 days to try to resolve it in good faith.
If you live in the United States, these terms are governed by the Federal Arbitration Act and the laws of the State of Delaware. Any dispute with Timefolk, Inc. will be resolved by final and binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules. The arbitration can be held by video or in your home county.
You and Timefolk each waive the right to a jury trial, and the right to bring or take part in a class, collective or representative action or arbitration. The arbitrator may award relief only to the individual party. Where 25 or more similar claims are filed by the same or coordinated counsel, they are administered in batches under the American Arbitration Association's mass arbitration rules. Either of us may bring an individual claim in small-claims court. Nothing here waives a claim for public injunctive relief that the law of your state does not allow to be waived.
You may opt out of arbitration by emailing legal@timefolk.com within 30 days of first accepting these terms. If you accepted an earlier version, you may opt out of this arbitration clause by emailing us within 30 days of accepting this version. If the class action waiver is found unenforceable for a claim, that claim goes to court and not to arbitration.
If you live anywhere else, these terms are governed by the laws of the State of Delaware, but they do not take away any protection that the mandatory law of your country of residence gives you. You may bring a claim in the courts of your country of residence, and we will bring any claim against a consumer there. Consumers in India may also use the consumer commissions. Consumers in the UAE may also use the UAE courts and the consumer protection authority. Consumers in the UK and the EU may also use their home courts.
If you are an Expert or a Folk acting as a business outside the United States, disputes go to the courts of Delaware or, if you choose, the courts of your country of business. Any mediation that the law requires, for example under the UK platform-to-business rules, comes first.
General
These terms, together with the policies they refer to, are the entire agreement between you and us about the service. If any part is unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver of it.
You may not assign these terms. We may assign them to an affiliate, a local operator or a successor.
Neither you nor Timefolk is liable for delay or failure caused by events beyond reasonable control, including natural disasters, extreme weather, epidemics and public-health orders; war, terrorism and civil unrest; strikes; failures of power, the internet, cloud services, app stores, payment providers or identity providers; cyberattacks that reasonable security would not prevent; and acts of government, sanctions and changes in law. If a session cannot go ahead because of such an event, the Cancellation policy decides any refund. This clause never stops a Client from receiving a refund that policy gives.
We may communicate with you electronically, including by email and in-app notice, and you agree that electronic notices satisfy any legal requirement for written notice.
The operator of the service is Timefolk, Inc., 131 Continental Drive, Suite 305, Newark, Delaware 19713, United States. Legal notices: legal@timefolk.com.
Changes
We will give notice of material changes before they take effect and ask you to accept the current version before you next schedule or run a session. For Experts, that notice is at least 30 days except where a change is required by law or addresses a safety or security risk.
If you do not agree to a change, stop using the service and delete your account; continued use after the effective date is acceptance.
This policy is in force from 2026-11-07 (version 2026-11-07.1). The version you accepted is recorded against your account. Nothing here is legal advice, and it does not remove rights given to you by the consumer law of the country you live in. Questions: legal@timefolk.com.
